Chosen by Practices Around the Globe
Our reliability and excellence have earned the trust of thousands of practices worldwide. Renowned for cutting-edge technology and unparalleled support, we're the preferred choice across diverse industries. From small local practices to multinational corporations, our solutions are embraced globally, affirming our leadership in the industry.
Our Virtual Assistants undergo comprehensive training in both general and specialized medical terminology, honing their phone communication expertise and mastering the art of medical scribing.
Hailing from diverse medical backgrounds, our team comprises predominantly registered nurses, each equipped with a unique skill set tailored to enhance our service delivery.
Upon perusing our extensive database of online profiles, clients have the liberty to select their preferred Virtual Assistant, fostering a consistent partnership akin to an in-office colleague.
Emphasizing the importance of continuity and adhering to specific workflows, this approach nurtures enduring professional connections, enabling clients to cultivate sustainable long-term relationships with their designated Virtual Assistant.
At our agency, every Virtual Assistant receives rigorous HIPAA training and undergoes thorough NBI background checks for confidentiality and trust. Clients have access to professional documents, including HIPAA certificates and NBI results, ensuring they partner with dependable professionals committed to safeguarding sensitive information.
As part of our comprehensive vetting process, our Virtual Administrative Assistants are required to successfully complete computer security and technical audits. We utilize an online time tracking software to diligently monitor their work hours, which includes tracking mouse and keyboard movements/activity. For added convenience, our clients are provided with login credentials to access this information, ensuring transparency and accountability in our services.
Maximize Efficiency, Minimize Overheads with Virtual Assistants.
Virtual Assistants incur minimal overhead costs compared to in-person workers who necessitate space, equipment, and amenities. This can significantly benefit your practice.
Maximize Efficiency, Minimize Overheads with Virtual Assistants.
Virtual Assistants offer an added advantage by lightening the workload for your in-house staff, freeing them to focus on revenue-generating activities such as ancillary testing and procedures. This can result in enhanced wages and bonuses, boosting staff morale and elevating the level of customer service provided.
Maximize Efficiency, Minimize Overheads with Virtual Assistants.
Virtual Assistants offer an added advantage by lightening the workload for your in-house staff, freeing them to focus on revenue-generating activities such as ancillary testing and procedures. This can result in enhanced wages and bonuses, boosting staff morale and elevating the level of customer service provided.
Admin Made Simple: Focus on What Matters Most
Although in-person scribes offer assistance, the intimate setting of the examination room can sometimes lead to patient discomfort due to the personal nature of their visit. Conversely, virtual scribes provide a solution by offering a less obtrusive presence, maintaining the traditional sense of privacy in the doctor's office.
Optimizing Practice Performance: Integrating Virtual Assistants
In today's fast-paced world, maximizing efficiency and providing exceptional patient care are top priorities for healthcare professionals. One innovative solution that is revolutionizing the way practices operate is the use of virtual assistants. These skilled professionals offer invaluable support in various aspects of practice management, from administrative tasks to patient communication. Let's explore ways a virtual assistant can help elevate your practice to new heights.
At our service, we're dedicated to streamlining your workflow and increasing your profitability. Picture this scenario: With a daily schedule of 20 patients, dedicating just two minutes per chart adds up to 40 minutes spent solely on documentation. By integrating a live virtual assistant for in-room charting, you can reclaim this time and allocate it towards accommodating an additional 2 patients during your day. This newfound efficiency translates to an extra $150 in revenue each day, ultimately accumulating to approximately $3,000 more in your pocket each month.
By embracing innovative solutions like our live virtual assistant service, you're not only enhancing your productivity but also optimizing your revenue potential. With the burden of charting lifted, you're empowered to focus more on delivering exceptional care to your patients while simultaneously maximizing your earning potential. This strategic investment not only saves you time but also cultivates a more lucrative practice in the long run.
Investing in our live virtual assistant service isn't just about saving time – it's about making a smart financial decision that directly impacts your bottom line. By efficiently managing your charting needs, you're not only freeing up valuable time but also unlocking the opportunity to increase your patient load and revenue stream. Join us in revolutionizing your practice and experiencing the tangible benefits of improved efficiency and profitability.
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In today's fast-paced world, maximizing efficiency and providing exceptional patient care are top priorities for healthcare professionals. One innovative solution that is revolutionizing the way practices operate is the use of virtual assistants. These skilled professionals offer invaluable support in various aspects of practice management, from administrative tasks to patient communication. Let's explore ways a virtual assistant can help elevate your practice to new heights.
Within our team, your Highly Versatile Virtual Assistant stands out for their exceptional ability to adeptly manage a wide array of office responsibilities. From efficiently handling phone calls and referrals to meticulously managing tasks such as prior authorizations, insurance verifications, appointment confirmations, and beyond, they ensure seamless coordination and support across various facets of your office operations, contributing to enhanced productivity and client satisfaction.
Take advantage of our secure cloud-based file-sharing service to conveniently upload your dictation. Once uploaded, our dedicated team will promptly transcribe it directly into the patient's chart, guaranteeing meticulous attention to detail and timely documentation that adheres to the highest standards of accuracy and efficiency.
If you encounter a task that isn't listed, rest assured that your Highly Versatile Assistant (HVA) is equipped with the flexibility and capability to undergo training and proficiently manage it. With a commitment to adaptability and continuous learning, your HVA is prepared to meet your evolving needs and ensure seamless completion of all required tasks.
At our service, we're dedicated to streamlining your workflow and increasing your profitability. Picture this scenario: With a daily schedule of 20 patients, dedicating just two minutes per chart adds up to 40 minutes spent solely on documentation. By integrating a live virtual assistant for in-room charting, you can reclaim this time and allocate it towards accommodating an additional 2 patients during your day. This newfound efficiency translates to an extra $150 in revenue each day, ultimately accumulating to approximately $3,000 more in your pocket each month.
As part of our commitment to maintaining HIPAA compliance, we ensure that all our healthcare virtual assistants hold certificates in HIPAA training and adhere to the Data Privacy Act of 2012 in the Philippines. Additionally, we require each healthcare virtual assistant to obtain an NBI clearance, equivalent to an FBI background check in the United States.
When partnering with us, clients have the option to have their individual healthcare virtual assistants sign a Business Associate Agreement (BAA) directly with them. As a corporation, we do not access any client's PHI, eliminating the need for us to sign a BAA.
To grant your virtual assistant access to your EMR, you have two secure options. You can provide direct username and password access with limited system privileges. Alternatively, you may opt to set up a dedicated computer in your office with your EMR installed, along with remote desktop software for your virtual assistant to access.
In the unlikely event of an intentional breach of protected health information occurring overseas, rest assured that you are protected by the Philippines Data Privacy Act of 2012. This act holds Philippine citizens accountable for their actions and provides coverage to affected individuals within the United States. For more information about this act, you can refer to the provided link.
The Philippine government's recent legislation, known as the Data Privacy Act of 2012, is akin to HIPAA in the United States and prosecutes individuals for compromising sensitive information, including PHI. This act holds Philippine citizens accountable for their actions, even when working with entities outside the country, emphasizing the importance of data protection. Our healthcare virtual assistants, all based in the Philippines, operate under the strict provisions of this law, ensuring that sensitive data remains secure. Each assistant undergoes thorough vetting, including background checks and HIPAA training, demonstrating their commitment to data security. Additionally, we recommend having your virtual assistant sign a Business Associate Agreement, treating them like any other contractor with access to PHI, and implementing periodic HIPAA security audits as part of standard protocol.
